Have you Included ANY AND ALL information you might want changed about your proof IN THE ORDER NOTES?
Please note, we prepare proofs with the information on your order form, if you make additional requests after your initial proof has been submitted, you are subject to additional design fees.
For complicated New proofs/design requests a better way to give us clarity is to record a video with www.screencast-o-matic.com and tell us exactly what you want. Include the link in your Order notes.